Explain the term "de-escalation."

De-escalation refers to a collection of strategies designed to reduce the intensity of a conflict or to prevent a situation from escalating into violence. In law enforcement and conflict resolution contexts, de-escalation techniques aim to calm individuals and resolve situations peacefully. This can involve active listening, showing empathy, and using calming language to diffuse tension and foster communication rather than confrontation.

By focusing on reducing conflict, these strategies help create an environment where resolution is more likely, thereby enhancing safety for both officers and civilians involved. De-escalation is a critical component of modern policing, emphasizing communication and understanding over aggressive tactics, which can help maintain public trust and improve community relations.